Tag Archive for Broadband

Novatel Wireless 2352 Mobile Hotspot Review

Over the past couple of years most of the mobile providers in the UK have been peddling USB mobile broadband packages to customers who wished to have access to the internet from a laptop on the go.  This approach uses the 3G mobile networks to send and receive data on your laptop allowing you to web browse and send/receive Email on the move.  Performance is not as good as traditional home broadband connections, but the freedom to access the internet wherever you have a mobile phone signal is sometimes a worthy trade off.

Where the Novatel 2352 fits in is that it offers the same kind of service (using the mobile phone network) but incorperates a wireless router into the package allowing for simultaneous connection of up to 5 devices.  This is ideal for homes where ADSL broadband is not available, or where small groups of people need to work collaberatively in a variety of locations.

Opening up the box, it’s a surprise how small the device is, in the picture below it’s sat next to an iPhone 3G, which shows that the 2352 is a device that can be easily transported from location to location.

Included in the packaging is the device itself, an AC charger unit with UK and EU adapters, a USB lead for connecting to a PC, the rechargeable battery and a quick start guide.  The design of the device and the packaging eludes to an attempt at the higher end of the market, but initially it seems that Novatel have missed the mark:  Although the device looks very well put together at first glance, once you pick it up you realise that the quality of the casing could be better (especially when you consider this is a device that will need to stand up to frequent travel).  The thinness of the plastic means that the panels can be compressed, whereas the piano black finish is likely to be a finger print magnet.  However, the device is very light, even with the supplied battery installed.

The getting started guide provides clear, concise instructions on how to set up the internet and wireless connections.  Simply installing an

active SIM card and turning on the device is enough to bring the device to life, with the default wireless network name and security key being printed on the inside of the battery cover.  We had this unit up and running within 2-3 minutes, once the “WiFi” logo lit up we were able to see the wireless network from all of our test devices (a Windows laptop, an iPad, a Mac and a Playstation 3) and all devices were able to connect to the wireless network and were assigned an IP address by the built in router.  Once connected, further configuration of the device can be achieved by accessing a configuration page from a web browser (as with most wireless routers), the screen shots shown here show the initial screen displayed and then the screen shown once the administrator password is put into the field in the top right of the screen.

In both screens the signal strength and mobile internet connection type are shown (in this case the slower GPRS standard).  These will change dynamically depending on the mobile signal strength in your location.  Most built up areas will allow for a “3G” mobile broadband connection which will allow for a theoretical 7.2Mbps download speed, however in reality these speeds are unlikely to be reached due to the restrictions on bandwidth on the UK’s mobile network.

That being said, it’s surprising just how usable the internet connection is, even on a GPRS signal.  We were able to browse relatively quickly to a variety of news and social networking sites.  High bandwidth websites such as Youtube were a problem however, with videos taking a considerable time to load and playback being choppy at best.  This shouldn’t be a problem though as the cost of mobile broadband is prohibitively expensive and this device is only really intended for mobile communication and general web browsing.

Another nice feature of the router is the inclusion of a Micro SDHC slot on the device itself, this allows you to insert a memory card up to 16GB for collaborative storage between all connected devices.  This could prove very useful in mobile office environments where more than one user may require access to a set of files, 16GB may not seem like a lot in terms of home storage, but in an office environment it should prove to be more than adequate for document storage.

As mentioned previously, the 2352 includes a rechargeable lithium-ion battery which the manufacturer claims will keep the router powered and active for 3 to 4 hours.  In our tests we managed nearly 3 hours of connectivity before we needed to plug the router into the mains charger, but the test environment was in a very low signal strength area so it seems reasonable that battery life would be shortened given the extra power needed to pick up a mobile signal.  This cements it’s position as a device for mobile working, it offers true freedom from wires while maintaining access to the internet.

The wireless configuration pages indicate that the router can also be used with Virtual Private Networks (VPN’s) allowing for seamless connectivity to private office networks from remote locations.  The wireless router also has a number of security settings, including MAC address filtering which would allow for access only by pre-approved devices, this is another useful feature for mobile office workers who need to protect access to the router and any files stored on an attached memory card.

All in all, the Novatel 2352 Mobile Hotspot is an excellent solution for individuals or small groups of people who need access to the internet at all times.  Providing you have a mobile phone signal you will always have some form of internet connectivity, though at times it may be slow.  The device can also be used in conjunction with devices that have built in Wi-Fi access but no mobile broadband connectivity (such as the cheaper Apple iPads), the size of the device means that you could switch it on and slip it in your pocket and maintain internet access for three hours or so without any need for configuration.

How to Test Your Broadband Connection Speed

Almost all ADSL Internet Service Providers (ISP’s) in the UK advertise the speed of their services as “up to” a certain speed (i.e. “up to 8Mbps”).  In reality, these speeds are theoretical and are affected by a number of factors including the quality of your phone line, the distance of your property from the local telephone exchange and how many other broadband connections are active in your area.

However, it is entirely possible to find out exactly how fast your internet connection is.  The advantage of doing this is that, depending on the factors mentioned previously, you may find that you are paying for a service that you are unable to receive.  For example, most broadband providers offer services at 2Mbps and 8Mbps, however if you can only receive up to 1.5Mbps in your residence then it is pointless you paying out for the full 8Mbps service, which is often the default service offered.

Most ISP’s will allow you to switch down to a lower cost service if you can prove that you cannot achieve the speeds that they advertise on their network (some harassment of your ISP may be required, but don’t be afraid to try).

The method for checking your connection speed is quite straight forward, though it’s important to realise that these figures will fluctuate throughout the day and definitely at weekends, depending on the amount of traffic that your local exchange is dealing with.

First, navigate to www.speedtest.net.  SpeedTest will automatically establish your location based upon your internet connection, and will pick a server nearby to run a speed test with automatically:

Before you click on the “Begin Test” button it’s important to make sure that there is no other network activity going on in the background (i.e. downloads).  This activity will skew any results from SpeedTest as it works on the assumption that it is able to use the entirety of your internet connection.  Once you are satisfied that there is no other activity occuring, click “Begin Test” and SpeedTest will go off and check the download and upload speeds of your internet connection:

As you can see, SpeedTest measures your download and upload speeds and then provides you with a readout of your connection speeds, along with estimates of how long it will take to download certain files:

Once you’ve established the speed of your connection you can then begin to make decisions about whether you are getting your monies worth with your ISP.  My advice would be to run this test several times over a period of a few weeks.  Evenings and weekends often provide the slowest connection speeds as more people are using their connections at these times.  Try measuring your connection speed on different days and at different times of the day.  If you are receiving consistently slower speeds than your ISP suggests then it may be worth approaching them or your phone line provider to see if anything can be done to increase the speed.  Sometimes a new broadband modem or a check on your phone line can result in increased connection speeds.

You personally can ensure that your connection is as good as possible by making sure that the cabling inside your home is up to standard:  Always make sure that your broadband modem connects to the master telephone socket in your property and make sure that every telephone socket has an ADSL filter attached, even if it isn’t used in conjunction with your internet connection.  This will ensure that the quality of the connection is as good as possible within your home.